FAQ

  • What is your Cancellation Policy?

    Personal Training - 24hrs notice

    Group Classes - 8 hrs notice

    Cancellations must be made on the MINDBODY app

  • Do you have childcare?

    We created a space for women to refill their cup seperate from their titles of “mom” we have partnered with the trusted childcare center next door who has provided an exclusive package for GF Members. NO calls for diaper changes. Arts & crafts included and meals (if chosen).

  • What is your Refund policy?

    Personal Training, Packages, and Services

    All sales are final. There are no refunds on personal training sessions, packages, memberships, or any other services.

    Sessions must be used within the agreed-upon timeframe, as outlined in your contract.

    Missed or unused sessions cannot be refunded, transferred, or rolled over.

    2. Clothing & Merchandise

    Refunds are only available for unopened and unworn clothing items returned within 14 days of purchase.

    To qualify for a refund, items must be in their original packaging with tags attached.

    Refunds will be issued to the original payment method once the return is processed.

    Shipping costs (if applicable) are non-refundable.

  • Is this gym Women-Only?

    Yes! Gracefully Fit LLC is a private training facility exclusively for women, providing a supportive and empowering environment.

  • Do you offer open gym access?

    No, our facility is private and accessible only during personal training sessions and scheduled group classes.

  • What happens if I miss a session?

    We require 24-hour notice for cancellations to reschedule your session. Last-minute cancellations or no-shows will result in the loss of that session.

  • How do I Sign Up for classes?

    You can register for classes on our website but we recommend downloading MINDBODY app to sign up, cancel, reschedule with us!

  • My child is older than 12 can they sit in the waiting area?

    Children over the age of 12 are welcome to stay in the waiting area while you attend a class or session. However, if any disruptions arise, we may ask you to take your child with you. Thank you for your understanding.